K&K Selekt Human Resources Consulting - www.kkselekt.com
Since 2000, we are the leading agency of human resources consulting in Poland and abroad. We specialize in the recruitment of engineers, managers and specialists for production and service companies and new investments - "greenfield" and "brownfield" projects.
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For our Partner - the leading global designer and manufacturer of engineered access solutions - we are looking for candidate for the position of:
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IT Systems Technician
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The successful candidate will provide technical support to the global systems and users, assisting the users with hardware and software problems via phone, email and web requests..
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Duties:
• providing 1st line support - answering support queries via phone, email and remote connection to users;
• maintaining a high degree of customer service;
• administration of the EU Helpdesk email database;
• providing technical infrastructure support for company global systems, resolving issues (where possible) or logging them with appropriate vendors in a timely manner;
• 2nd line support – arranging external or internal technical support where infrastructure systems or user problems, cannot be resolved in house.
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Requirements:
• minimum of 3 years experience in similar role;
• fluent English;
• good understanding of Microsoft operating systems/applications.
• knowledge of McAfee, KACE end point management, handheld device management, SQL and SAP (preffered).
• very good communication skills and independence in action in order to manage tasks with short lead time constraints.
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Our Partner offers:
• work in an international environment – cooperation with the global team on daily basis
• professional and personal development opportunities;
• positive working environment based on team work and unquestionable integrity and professionalism
• wide package of medical services
• life insurance
• lunch refund
• work life balance
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Please note, we will contact only selected candidates.
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Please add the following clause in the application:
I consent to the processing by K&K Selekt Human Resources Consulting, my personal data contained in the employment application for the needs of current and future recruitment processes. I also agree to share my personal data with potential employers for purposes related to the recruitment process. I am aware that I have the right to withdraw my consent at any time. Withdrawal of consent does not affect the legality of the processing carried out prior to its withdrawal.
Sending personal data to a wider extent than specified in art. 221 of the Labor Code (eg: telephone, e-mail), constitutes consent to the processing of these data by K&K Selekt Human Resources Consulting, in order to conduct the recruitment process. The consent can be withdrawn at any time. Withdrawal of consent does not affect the legality of the processing carried out prior to its withdrawal.
The above consent was expressed voluntarily in accordance with art. 4 point 11 RODO (GDPR). I declare that I have been informed about the possibility of access to my personal data and their updates and the possibility of removal or limitation of processing. Information obligation on the RODO (GDPR) in the link: http://www.kkselekt.com/aktualnosci/ustawa_rodo_dane_osobowe/